Published: 02/10/2017 12:40 - Updated: 02/10/2017 12:44

Trading Standards warns over scams in Moray

 

Warnings have been issued about solar panel scams.
Warnings have been issued about solar panel scams.
MORAY Council’s Trading Standards team is warning householders and local businesses to be vigilant as two separate scams come to light. 

 

According to the group, householders with solar panels are receiving cold calls which offer to supply upgrades or accessories.

However, it says these calls make misleading claims like an inverter requires replacing, a component is broken or faulty, or that a battery will boost the performance of the system. 

Meanwhile, local businesses have recently been targeted by bogus traders trying to offload office supplies. 

This scam involves cold callers offering free ink cartridges, and then delivering them alongside an invoice for hundreds of pounds. 

Trading Standards advise anyone who receives a cold call not to provide information over the phone. If works are required, people should contact the original supplier or installer of equipment. 

If this is not possible, Trading Standards says that several reliable companies should be asked to provide quotes that are free and without obligation. 

Anyone who feels they have lost out to deceptive sales practices should contact Moray Council’s trading standards team on 0300 123 4561. 

Anyone who has concerns about being approached either on the doorstep, or by cold callers, should contact the Citizens Advice consumer service helpline on 03454 040506

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