Published: 18/05/2014 07:13 - Updated: 16/05/2014 11:54

Moray warning over phone scam

police scotland logoPEOPLE in Moray are being warned against a telephone scam circulating in north east Scotland.

The advice from Police Scotland comes after an incident in Aberdeenshire where a resident lost over £15,000.

Using a scam commonly known as vishing, fraudsters call pretending to be from the person’s bank, advising that their account has been compromised.

They then encourage the resident to transfer money to a ‘safe account’ provided by the fraudster.

The scammer then instructs their victim to hang up and dial the number on the back of their bank card to ensure the caller is genuine, however, the line is kept open and the fraudster answers the call.

In a recent incident, a customer was called by who they believed to be their bank, advising that over £15,000 had been accidentally transferred into their account and they would have to return it.

The fraudster then talked the customer through the transfer procedure.

Constable Kev Marron, from Police Scotland’s crime reduction unit, said: "We would advise that if you are telephoned by anyone pertaining to be from your bank to telephone your bank back especially if it involves transferring money, providing or confirming your bank details.

"Always look up your bank’s telephone number and do not use a number the caller provides.

"Furthermore, if you do decide to ring back and verify the call it is advisable to do so on a different phone line, like another landline or on your mobile.

"If this isn’t possible, leave at least 30 minutes between receiving the suspect call and making a new call.

"Some scammers keep the phone line open and will reconnect as soon as you dial a new number; continuing the scam by pretending to be a different person from the bank."

He advised people to always be suspicious if someone reporting to be from your bank requests a money transfer money or personal details.

Anybody with concerns regarding telephone fraud are asked to contact Police Scotland on 101.

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