Inverness Airport named best in Europe for third year running
Register for free to read more of the latest local news. It's easy and will only take a moment.
Inverness has scored four major wins at the Airport Service Quality Awards – including Europe's best with under two million passengers in Europe.
The airport has also earned accolades for having Europe's most dedicated staff as well as being the cleanest.
The awards were rounded off with Inverness being declared the easiest airport journey in Europe.
General manager, Graeme Bell, stated that he was proud of everyone at the airport.
"To win so many awards, and in particular winning the Best Airport under two million Passengers in Europe award for the third year in a row, is an outstanding achievement," he said.
"The fact that these awards are based on passenger feedback makes all four awards even more special.
"I am so extremely grateful for the significant effort of our teams, concessionaires, and operators at the airport to provide the best possible experience for our customers.
"Winning these four awards are a testament to their care, passion, and dedication to providing that industry-leading service every day."
The Airports Council International awards measured passenger satisfaction at nearly 400 airports worldwide.
Luis Felipe de Oliveira, the organisation's director general, congratulated the team at Inverness.
He said: "This recognition was selected by passengers through ASQ’s unique and comprehensive methodology.
"It is a non-negotiable – airports must listen closely to the voice of customers so we can continue to serve people and communities in a sustainable and resilient way. This is the way forward."
