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Trading Standards issue Christmas shopping warning

By Alistair Whitfield

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Moray Council's Trading Standards team is asking consumers to think carefully when buying Christmas presents.


With an increasing number of people shopping online and purchasing items that may be manufactured out with the UK and EU, the department is urging consumers to:

  • Establish where the online selling platform operates from. It may be the USA, China or other countries not subject to the safety requirements applicable in the UK and EU.
  • Not assume that on well-known selling platforms, the goods are being sold by the platform - look closely at the listing and any returns information. Often the goods will be shipped from countries outwith the UK and EU.
  • Do your research. If a product is being offered at a price much lower than it would normally retail it may be a cheap copy which has not been subject to any safety testing.
  • Check if the information on the packaging can be seen. Is it in proper English? Grammatical errors may indicate it's a cheap copy.

A spokesperson said: "Safety legislation is in place to try to protect members of the public from unsafe products.

"The increase in online purchasing, and the supply of goods from outwith the EU where the safety legislation does not apply, makes it an ever increasing problem to try and make sure goods that arrive on the doorstep will not cause injury to people or property.

"Online platforms and websites provide a great variety of goods for consumers, but also make it more difficult to ensure that goods delivered direct to consumers from outwith the UK are safe.

"Many websites and online selling platforms are outwith the jurisdiction of UK authorities. We would very much like everyone to enjoy their purchases safely."

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