Speyside Care Home in Moray is rated five stars by Care Inspectorate after surprise visit
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A MORAY care home has received a five-star rating after a surprise visit by the Care Inspectorate.
Speyside Care Home in Aberlour, run by Parklands, was rated ‘very good’ after an unannounced inspection at the start of November.
The rating was awarded due to the home's support for residents' wellbeing and the quality of its leadership.
Inspectors spoke to residents, relatives and staff during the visit and found “significant strengths in aspects of the care provided".
It was noted that staff retention was good.
“This meant that staff knew people very well and contributed to the very high levels of satisfaction with the care and support provision,” the report said.
Care staff were praised for their “respectful and caring” interactions with residents.
The report noted: “When the health or needs of people changed, the relevant plan was updated.
"This helped ensure that people got the care and support that was right for them.”
Inspectors also found a focus on supporting people to lead "active lives” and that residents were encouraged to take up new interests.
Inspectors noted that the home was integrated into the local community and that residents were “visible and active members of the village".
By way of an example, the report noted that residents and staff had hosted a seasonal pop-up tearoom in the village.
The report also found “high levels of satisfaction" about the taste and choice at meal time.
There was also praise for the quality of leadership at Speyside, with inspectors noting that staff and management team had developed a culture of improvement.
Louise Gillies, manager at Speyside, said: “I am delighted with the report. It’s a reflection of how hard our staff have worked, overcoming challenges like Covid-19 to deliver high quality person-centred care.
"Their work ethic, passion and enthusiasm is inspiring and I am so proud of everyone at Speyside.
“We aim to ensure our residents’ needs, wishes and preferences are met and I believe these grades are a true reflection of the service we strive to provide each day.
"As a team, we will continue to promote the health and wellbeing of our residents in positive, fun and creative ways.”
