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Growing numbers joining up to Moray Council's Trusted Trader scheme


By Jonathan Clark

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A BUSINESSMAN operating in Keith and Dufftown has become one of a growing number of tradespeople to have signed up to Moray Council’s Trusted Trader scheme.

The scheme was adopted by the council to help protect householders from poor quality workmanship and doorstep crime.

The website, Moray Trusted Trader, lists traders vetted and approved by Trading Standards. Householders can review a trader on the website.

Moray Council's Trusted Trader scheme aims to prevent doorstep crime.
Moray Council's Trusted Trader scheme aims to prevent doorstep crime.

Alan O’Neill joined the scheme to reassure customers of the quality of his service. He found the vetting process straightforward.

His Dufftown/Keith based cleaning firm, Dullanview Carpet and Upholstery Cleaning, received the highest number of positive reviews on the Moray Trusted Trader scheme in 2023.

Alan said: “The Moray Trusted Trader scheme is great for promoting my business, but that’s not the real reason I signed up.

"For me, it’s more about making sure customers feel safe and confident, before I step into their businesses and homes.”

For an annual subscription to the scheme, traders are added to the online database which is freely available to residents to search through when they are looking for a reliable company to carry out work in their home.

Chair of Moray Council's planning and regulatory services committee, Councillor David Gordon (Conservative, Speyside Glenlivet), said he was pleased to see growing numbers of traders are joining the scheme.

“To receive accreditation to the Moray Trusted Trader scheme, traders go through a strict procedure which researches their trading history and their financial background, and carries out criminal records check," he explained.

"That gives Moray householders peace of mind that each trader we have listed has provided our Trading Standards with evidence that they operate to high consumer protection standards.”

Police Scotland's Local Area Commander for Moray, Chief Inspector Mike McKenzie, said: “We are proud to support this initiative.

"The Moray Trusted Trader scheme helps to protect local residents from scammers by ensuring that they have access to information that enables them to choose approved, vetted traders in the area.

“We remain committed to working with our partners to bring doorstep criminals and bogus callers to justice, while making sure we protect the vulnerable members of our communities and keep residents safe from crime.”

Traders interested in joining the scheme can visit the Moray Trusted Trader website to sign up.

The process should take around 10 minutes and a half-price offer of £120 for new members is open for a limited period.


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