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Moray Council announces Christmas service arrangements

By Jonathan Clark

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Locator photos of the Moray Council Annexe, High Street Elgin...Picture: Daniel Forsyth. Image No..
Locator photos of the Moray Council Annexe, High Street Elgin...Picture: Daniel Forsyth. Image No..

MORAY Council has published its service arrangements for the festive period.

You can find all the relevant details for council offices, sports and leisure facilities, libraries, car parks, registrars, bins, recycling centres, care at home services and toilets below.

Council offices

All council offices will be closed between 3pm on Thursday, December 24, and Tuesday, January 5, at 8.45am

Over the holiday period the emergency out-of-hours service will operate as normal on 03457 565656 for all council services, including matters of child protection. You can make payments, report non-emergency faults and submit certain requests at www.moray.gov.uk

Sports & Leisure Facilities

Moray Council's indoor and outdoor leisure facilities will not re-open as planned after the Christmas break. It is hoped the facilities can re-open in mid-January. Given the anticipated re-opening date, the council isn’t freezing FitLife? direct debit membership payments for January, but will keep further payments under review based on Scottish Government guidance and restrictions.

The council will not permit any indoor or outdoor lets during this time, as in Level 4 contact sports are not permitted.


Aberlour, Buckie, Elgin, Forres, Keith, Lossiemouth and Tomintoul libraries will re-open from January 5 for order and collect only.

No other services will be available at any libraries. You can order by phoning 01343 562600 or at www.moray.gov.uk/moray_standard/page_1472.html.

The mobile library will be back on the road from January 11.

Car parks

St Giles and Batchen Lane multi-storey car park will be closed from Thursday, December 24, at 7pm to Saturday, December 26, at 9am and from Thursday, December 31, at 7pm until Saturday, January 2, at 9am

Alternative street level parking is available.

On Monday, December 28, and Monday, January 4, these car parks will open 9am-6pm.


The Elgin office will be closed from Thursday, December 24, at 3pm until Tuesday, December 29, at 9am and from Wednesday, December 30, from 4.30pm until Tuesday, January 5, at 9am.

Open: Strictly by appointment, Tuesday, December 29, and Wednesday, December 30, for death registration only.

Should a registrar require to be contacted urgently, call 07400 024342 or 07541 295181

Refuse and recycling

Green and recycling bin collections will continue three-weekly, however there won’t be any collections on Christmas Day or New Year's Day.

Revised dates are set out on Moray Council's website. Collections may be carried out earlier than normal; please have all bins at their usual collection point by 7.30am.

If there's any disruption to these collections, the council will post this on their service portal and set out when they will return for missed bins.

There will be no brown bin collections from Monday, December 21, to Friday, January 1, inclusive. Real Christmas trees can be presented alongside your brown bin from Monday, January 4, and will be uplifted regardless of whether you have a garden waste permit.

The special collection and waste hotline will be closed from 3pm on Thursday, December 24, until 9am Tuesday, January 5.

Recycling centres

Recycling centres will be closed from Christmas Day to Sunday, December 27, inclusive and Friday, January 1, to Sunday, January 3, inclusive.

The council is currently unable to accept wood and metal at recycling centres, however will be able to do so again from January 5.

Public conveniences

Toilets will be closed from Christmas Day until Sunday, December 27, inclusive and Friday, January 1, to Sunday, January 3, inclusive.

Scottish Welfare Fund

Crisis grants under the Scottish Welfare Fund offers a service on Tuesday, December 29, to Thursday, December 31, inclusive. Applications can be made online (www.moray.gov.uk/scottishwelfarefund) or by calling 03457 565656.

Closed: Friday, December 25, to Monday, December 28 inclusive and Friday, January 1, to Monday, January 4, inclusive.

Care at home service

Care at home will operate:

Thursday, December 24, 8.45am-3pm

Monday, December 28, 8.45am-5pm

Tuesday, December 29, 8.45am-5pm

Wednesday, December 30, 8.45am-5pm

Thursday, December 31, 8.45am-3pm

Monday, January 4, 8.45am-5pm

Existing care at home users will be provided with their normal level of service on Christmas Day, Boxing Day, New Year's Day and January 2.

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